What do I need for installation?
Hardware and the needed screws are included. You will need:
- Laser level
- Measuring tape
What height should my ceiling be?
Can I cut the slats?
Yes, absolutely. The wood slats are easy to cut, we recommend a circular saw or mitre saw with a standard wood blade for best results. The pre-drilled holes for the hardware are 40mm (1.57") deep, so any cuts of more than that length to either end will require you to drill the holes for the hardware again.
Can I hang things, like hooks or art, from the slats?
We can't recommend hanging anything from the slats. Always consult a professional.
How do I wash the slats?
To occasionally remove dust, the slats can be wiped down gently with a dry cloth.
What's your return policy?
Please read our Shipping & Returns policy here.
What happens if my order arrives damaged?
The slats ship in triple-walled hardboard packaging that is 100% recyclable, so shipping damages are very unlikely. However, we're 100% committed to customer satisfaction - if your order arrives damaged, please send us an email at firstname.lastname@example.org with images of the damages within 48 hours of delivery, and we will find a solution for you immediately.