• Price is per box. Each box contains two (2) wood slats in your chosen finish and length.
• Our patented hardware is included with every order.
• To install, screw or adhere the included floor and ceiling plates to your floor and ceiling. Screws are included.
• Next, use a screwdriver to fasten the included hardware to each slat using the included screws and predrilled holes.
• From there, the slats can be easily fit into the floor and ceiling plates, making for a simple and low-profile installation.
• Printed installation instructions included with every box.

USA orders ship from our facilities in Pennsylvania, Canadian orders ship from our Toronto location.

Most orders ship via courier mail. Tracking information is provided via email once your order is processed.

Large orders will ship on a pallet with liftgate service and curbside delivery. Hardware may be shipped separately via parcel mail.

Orders are processed and shipped within 3 business days unless otherwise noted. We ship across continental North America, not including the Canadian territories (Yukon, Nunavut, Northwest Territories).

What do I need for installation?

Hardware and the needed screws are included. You will need:

• Drill
• Level
• Laser level
• Measuring tape
• Pencil

What height should my ceiling be?

Thanks to the spring-loaded hardware design, your ceiling can be between a range of heights for the slats to be installed out-of-the-box.

If your ceiling is too short, the slats can be easily cut down to length. If your ceiling is too high, you can add a header and/or footer piece to add extra height and "frame" your room divider project.

240cm slats:

• Acceptable ceiling height range: 95.25” - 96.5” (242cm-245cm). The slats can easily be cut down to length on site if needed.

270cm slats:

• Acceptable ceiling height range: 107.3” - 108.3” (272cm-275cm). The slats can easily be cut down to length on site if needed.

Can I cut the slats?

Yes, absolutely. The wood slats are easy to cut, we recommend a circular saw or mitre saw with a standard wood blade for best results. The pre-drilled holes for the hardware are 40mm (1.57") deep, so any cuts of more than that length to either end will require you to drill the holes for the hardware again.

For the cleanest cut, use Gorilla Tape to tape the cutting location before cutting.

Can I hang things, like hooks or art, from the slats?

We can't recommend hanging anything from the slats. Always consult with a professional.

How do I wash the slats?

To occasionally remove dust, the slats can be wiped down gently with a dry cloth. The wood is pre-finished to protect the wood, making them easy to clean.

What's your return policy?

We do accept returns within 30 days. Please read our Shipping & Returns policy here.

What happens if my order arrives damaged?

The slats ship in triple-walled hardboard packaging that is 100% recyclable, so shipping damages are very unlikely. However, we're 100% committed to customer satisfaction - if your order arrives damaged, please send us an email at hello@andorwillow.com with images of the damages within 48 hours of delivery, and we will find a solution for you immediately.

Slat Width x Depth: 9.45" x 1.06" (24cm x 2.7cm)

Slat Length: 94.5" or 106.3" (240cm or 270cm)

± 1mm error tolerance

Acceptable Ceiling Height Ranges (without cutting the slats down to length):

8' slats: 95.25” - 96.5” (242cm-245cm)

or

9' slats: 107.3” - 108.3” (272cm-275cm)

Pre-Drilled Hole Depth: 4cm (1.57")

Core Material: High Density, Formaldehyde-Free MDF

Surface Material: Genuine American Walnut or European White Oak

Slat Weight: 18-24lbs each

Box Weight: 40-55lbs